Privacy Policy

1. Introduction

ASAP Hub Pte. Ltd. (UEN: 202215416M), incorporated in Singapore and having its registered office at 10 Anson Road, #10-11, International Plaza, Singapore 079903 (hereinafter referred to as ASAP Hub, we, us, or our), is committed to protecting the personal data of individuals who interact with our Socials Made Viral programme and related services (the Services).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with:

• The Personal Data Protection Act 2012 (Singapore) (PDPA)
• The Data Privacy Act of 2012 (Republic of the Philippines) (DPA)

By submitting your information through our website or any associated form, you acknowledge and consent to the practices described in this Privacy Policy.

2. Personal Data We Collect

We may collect the following categories of personal data from you:

2.1 Information You Provide Directly

• Full name and email address (via sign-up forms, contact forms, or booking links)
• Phone number (if provided voluntarily)
• Business name, industry, and social media handles
• Payment information including credit or debit card details and bank transfer information, processed securely via Stripe. We do not store full card numbers.
• Communications you send us via email, Facebook Messenger, or any other channel

2.2 Information Collected Automatically

• IP address, browser type, and operating system
• Pages visited and time spent on our website
• Referral source such as Meta Ads or TikTok Ads
• Cookie and tracking pixel data where applicable

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide, manage, and administer your access to the Socials Made Viral programme
• To process payments and issue receipts
• To send you marketing and promotional communications about our services (you may opt out at any time)
• To respond to your enquiries and provide customer support
• To send automated email sequences following your sign-up
• To improve our website, services, and marketing campaigns
• To comply with applicable legal obligations

We will only use your personal data for the purposes for which it was collected, or for directly related purposes, unless we have obtained your consent for any other use.

4. Disclosure to Third Parties

We may share your personal data with the following third-party service providers who assist us in operating our business:

• ActiveCampaign — email marketing and CRM automation
• Stripe — payment processing
• Calendly — appointment booking
• Meta Platforms including Facebook and Instagram — advertising and Messenger communications
• n8n and Make.com — workflow automation
• Voiceflow — conversational AI and chatbot services
• Google LLC — Google Sheets and Workspace tools

All third-party providers are required to handle your personal data in a manner consistent with this Privacy Policy and applicable data protection laws. We do not sell your personal data to any third party.

5. Retention of Personal Data

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Typically:

• Customer and subscriber records are retained for 3 years from the date of last interaction
• Payment records are retained for 7 years in accordance with Singapore accounting requirements
• Marketing opt-out records are retained indefinitely to honour your preferences

6. Security of Personal Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission via SSL/TLS, restricted access controls, and secure third-party payment processing.

However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

7.1 Singapore (PDPA)

• Right to access — you may request a copy of the personal data we hold about you
• Right to correction — you may request that we correct inaccurate or incomplete data
• Right to withdraw consent — you may withdraw consent to the use of your data at any time, subject to legal and contractual restrictions

7.2 Philippines (Data Privacy Act 2012)

• Right to be informed — you have the right to know how your data is being processed
• Right to access — you may request access to your personal data
• Right to rectification — you may have inaccurate data corrected
• Right to erasure or blocking — you may request the deletion or suspension of your data in certain circumstances
• Right to data portability — you may request your data in a structured, commonly used format
• Right to object — you may object to the processing of your data on legitimate grounds

To exercise any of these rights, please contact us at legal@asaphub.io. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and to analyse website traffic. You may control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our website.

9. International Data Transfers

As ASAP Hub operates across Singapore, the Philippines, and Europe, your personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: